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Privacy policy

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

We respect your privacy and recognize the need to protect the personally identifiable information you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites. We are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, including your local data protection legislation. We are equally committed to ensuring that all our employees and agents uphold these obligations.

In general, you can visit our website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

In this Privacy Policy, “personal information” means information that can be used to identify an individual, either from that information alone or from that information combined with other information we have had access to about that individual. Such personal information may include your name, address, telephone number and email address.

TYPES OF INFORMATION COLLECTED

In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.

We may collect the following types of information (which may or may not be personal information):

  • Information you provide to us or upload (including your contact details): we may collect any and all personal information you provide to us, like your name, mobile phone number, email address, delivery address, order details, invoicing details, feedback, and any other information you provide us.

  • Log information: information related to your use of certain functions. For example, cookies and other anonymous identifier technologies, IP addresses, temporary message history (If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law), standard system logs.

Such information is collected in order to improve the services we provide to you. The type and amount of information collected will depend on how you use, opt-in or participate in our products and/or services.

Personal information is collected for providing services and / or products to you, and legal compliance on our part under applicable laws. You hereby consent that we may process and disclose personal information to our affiliated companies (which are in the communications, social media, technology and cloud businesses), Third Party Service Providers (defined below) for the purposes stated in this Privacy Policy.

We may use your personal information for the following purposes:

  • Providing, processing, maintaining, improving and developing our goods and/or services to you, including after-sales and customer support

  • Communicating with you about your product, service or any general queries, such as updates, customer inquiry support, information about our events, notices.

  • Conducting marketing related activities, such as providing marketing and promotional activities, events etc.

  • Allowing you to post comments in public forums.

  • Analysing and developing statistical information on use of our products and services to better improve our products and services.

  • Storing and maintaining information about you for our business operations or legal obligations.

Here are more details on how we use your information (which may include personal information) –

  • Processing your purchase orders. Information relating to e-commerce orders may be used for processing the purchase order and related after-sales services, including customer support and re-delivery. In addition, the order number is used to cross check the order with the delivery partner as well as the actual delivery of the parcel. The receipt details, including name, address, phone number and postal code are for delivery purposes. The email address is used to send parcel tracking information to the user. The list of purchased item(s) is used for printing the invoice and allowing users to see what is in the parcel.

  • Improving user experience. Some opt-in features, such as the User Experience Program, allow us to analyse data about the user experience so as to improve our products and services.

  • Collecting user feedback. The feedback you choose to provide is valuable in helping us make improvements to our services. In order to follow up on the feedback you have chosen to provide, we may correspond with you using the personal information that you have provided and keep records.

  • Sending notices. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, policies, offers and promotions. We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general

COOKIES AND OTHER TECHNOLOGIES

  • We use cookies and similar technologies to operate and secure our website, remember your preferences, understand how visitors use our website, improve our services, and, where applicable, measure and personalize our marketing.
  • Some cookies are essential for the proper functioning of our website, including shopping cart, checkout, security, and fraud prevention. Other cookies, including functional, analytics, and advertising cookies, may be used to remember preferences, understand website usage, measure the effectiveness of our marketing, and provide more relevant content or advertisements.
  • Third-party service providers, including Shopify and providers of analytics, advertising, payment, and other services, may also use cookies or similar technologies on our website. These providers may collect information about your interactions with our website in accordance with their respective privacy policies.
  • Where required by applicable law, we will request your consent before using non-essential cookies. You can manage or withdraw your cookie preferences through the cookie controls available on our website or through your browser settings. Disabling or restricting certain cookies may affect the functionality of some parts of our website.
  • We may update our use of cookies and similar technologies from time to time. Any material changes will be reflected in this Cookie Policy, our Privacy Policy, or through our cookie preference controls.

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

We do not sell personal data for monetary consideration derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others).